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Privacy Policy

How we manage your Privacy

Information on the processing of personal data of users who consult or use this website managed by

Must Web Srl VAT number 04911590281

Pursuant to art. 13 of Regulation (EU) 2016/697 GDPR

Pursuant to Regulation (EU) 2016/679, this page describes the main information relating to the methods of processing personal data of users who consult the site accessible electronically at the following address and also at all the addresses of its internal pages and / or referring to the domain name (site)

This information does not concern other sites, pages or online services accessible through hypertext links that may be published on the site but refer to resources external to the domain.

Following consultation of the site, data relating to identifiable or identified persons may be processed.

Holder of the treatment

The data controller for this website is Must Web S.r.l.

Registered office: Corso Stati Uniti, 23 / I 35127 - Padua (PD) ITALY

VAT number 04911590281 - Registration in the Economic and Administrative Repertoire of Padua n. 427900

Our main contact references are: telephone 049 2616889, email address, email address PEC

Responsible for the treatment

For requests regarding the processing of personal data, it is possible to communicate directly to the data processor via the following dedicated email address

Types of data processed and processing purposes

Given that:

Must Web processes the personal data of users collected while browsing, using the site, as well as when registering and forwarding purchase orders, through electronic and automated tools.

The website is hosted on a dedicated space (web server) maintained by the service provider SEEWEB Srl ( Site traffic is also monitored through statistical analysis of navigation provided by Google Analytics. Some browsing data are shared with services such as Google AdWords and Facebook Ad for the optimization of targeted advertising spaces, dedicated to the search for the real users and buyers of our goods and services.

Navigation data

During their normal operation, the IT systems and software procedures used to operate this site acquire some personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes the IP addresses or domain names of the computers and terminals used by users, the addresses in URI / URL (Uniform Resource Identifier / Locator) notation of the requested resources, the time of the request, the method used in the submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.

The navigation data and statistics present on the server remain stored for more than seven days and are deleted immediately after their aggregation The navigation data and statistics present in the Google Analytics system. . .

These data, necessary for the use of web services, are also processed for the purpose of:

* obtain statistical information on the use of the services (most visited pages, number of visitors by time or day, geographical areas of origin, etc.);

* check the correct functioning of the services offered.

Data communicated by the user

The optional, explicit and voluntary sending of messages to the contact addresses, as well as the compilation and forwarding of the forms on the site, entail the acquisition of the sender's contact data, as well as all the personal data included in the communications, necessary to respond to requests for information or, also to follow up on purchase orders.

Cookies and other tracking systems (Must Web Cookies Policy)

Must Web uses cookies to provide services that improve users' browsing experience.

Below we describe how we use cookies:

* We use anonymous browsing cookies, necessary to allow users to navigate correctly on the site, use all the features and access safe areas.

* We use analytical cookies to better understand how our users use the website, to optimize and improve the site, making it always interesting and relevant for users.

This information is anonymous, and used only for statistical purposes.

We use anonymous commercial cookies to show you our advertisements on other websites, based on the products that you have viewed in previous navigations.

These cookies are usually placed by trusted third parties (such as Google through display advertising remarketing), however, Must Web does not allow these companies to collect personal information relating to users. This means that anonymity will be guaranteed and personal data will not be used by other websites or marketing databases.

How to change or disable cookie preferences

* From your browser settings (Internet Explorer, Safari, Firefox, Chrome etc ..) you can determine which cookies you want to receive and which ones you don't. To find out where you can find these settings, use the "Help" button on your browser.

* Visitors can disable Google Analytics for display advertising and customize ads from the Google Display Network using the Ads Preferences Manager.

* To disable third-party cookies that allow advertising to be customized according to the behavior on the website, you can visit the sites and to identify the NAI (Network Advertising Initiative) members who have placed cookies advertising on your computer. To take advantage of the opt-out function from the behavioral advertising program of a NAI or IAB member, tick the box corresponding to the company you wish to exclude.

Purpose of data processing

Personal data can be processed for the following purposes:

execution of obligations strictly connected and instrumental to the use of the Site, to registration and access to restricted areas of the same, to send purchase orders and to manage the contractual relationship

respond to specific requests;

fulfill legal obligations;

execution of statistics and measurement of the level of customer satisfaction, as well as sending promotional communications and newsletters (by post and telephone, e-mail and sms, also through automated tools) to the contacts issued when completing the online registration form;

processing of information relating to the use of the Site (such as frequency of use, methods, habits, interests, statistics, purchase orders, etc.) through the use of cookies (see the next section "Must Web Cookies Policy") ;

With regard to the purposes referred to in points 1), 2) and 3) above, the provision of your personal data to Must Web is mandatory, and the related processing does not require your consent. Any refusal to provide data may make it impossible for Must Web to carry out the contractual relationship and to fulfill purchase orders.

The provision of data relating to fields marked as non-mandatory within the registration form is instead optional.

The provision of data for the purposes referred to in points 4) and 5) is optional, and any refusal will have no consequence.The content of the purchase contract is archived by Must Web and can be sent by e-mail together with the terms and conditions of sale.

Details relating to the most recent orders are available in the personal area of ​​each customer.

Users are free to cancel their subscription to the newsletter service at any time by clicking on the "unsubscribe" link present in each promotional email.

Processing methods

Personal data are processed with automated tools, with logic strictly related to the purposes themselves, for the time strictly necessary to achieve the purposes for which they were collected or to comply with any legal obligations.

Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The information collected is recorded in a secure environment.

Scope of data communication

Personal data will not be disseminated and may be communicated in Italy or in other EU countries for the aforementioned purposes, to third parties acting on behalf or in the name of Must Web, such as the persons in charge of handling the delivery of products, credit institutions, our legal and tax consultants, outsourcers, etc. For the purposes indicated above, the data may come to the attention of personnel in charge of Must Web or its managers.

The controller for Must Web is to be identified in the figure of its Administrator. An updated list of data processors is available at the company's headquarters.

Rights of the interested parties

We inform you that Regulation (EU) 2016/679 GDPR confers on the interested parties the exercise of specific rights.

The interested parties have the right to obtain from Must Web, in the cases provided, access to personal data and the correction or cancellation of the same or the limitation of the processing that concerns them or to oppose the processing (articles 15 and following of the Regulations).

For users who have registered on the site, there is also a dedicated section called GDPR Privacy Tools where they can manage all the functions (access, rectification, portability, cancellation) required by the regulation.

However, it is always possible to contact the Data Protection Officer, also at the dedicated email address

All these rights can also be exercised by sending communication, preferably in writing, to the registered office of Must Web Srl Corso Stati Uniti, 23 / I 35127 - Padua (PD) ITALY

Right to complain

Interested parties who believe that the processing of personal data referred to them through this site occurs in violation of the provisions of the Regulation have the right to lodge a complaint with the Guarantor, as required by art. 77 of the Regulation itself, or to appeal to the appropriate judicial offices (art. 79 of the Regulation).

(Privacy Policy – GDPR Compliance – Release del 25/05/2018)


We trust that the information provided on how we process your personal data on the site has been helpful. If you need more information, do not hesitate, contact us! Our purchasing assistance office is available during office hours, from MONDAY to FRIDAY (excluding weekdays)

> Supporto Telefonico: 049 2616889
> Supporto WhatsApp: 388 3996076
> Supporto E-mail:
> Supporto Skype: clickbay
> Supporto tramite modulo di contatto, sul questo sito, alla pagina: Contattaci

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